Thursday, September 10, 2015

#440 ICS --> Service Cloud Contact Synchronization with Marketing Cloud

Variation on the previous post -

I just created the highlighted Contact in Eloqua via ICS.

Here is the integration -

Ok, the picture is not very illuminating -

Here is the mapping -

OK, I have hard-coded the email - more on that later.

Here is my test payload in soap-ui


full payload here

Regarding the email - I have to retrieve this separately -

Here is the result of the ROQL -
select Contact from Contact where Contact.ID=&cId

Now my Service Cloud Contact has the email set -

More later, on how to enrich the payload with the email.

Also, ROQL documentation here

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