Use case here is simple, something goes wrong, I need to create an Issue in Jira. I then need to add an attachment and a comment to the aforementioned.
So simple stuff here. I am using my trial Jira account -
I will be using the following Authorization method, when creating the Jira connection in OIC -
This requires client id and secret - these I get by creating an app in atlassian - https://developer.atlassian.com/
Click on Authorization -
Enter your OIC callback url - format is https://yourOICInstance:443/icsapis/agent/oauth/callback
Click on Settings to see client id and secret -
You will use these when creating the connection in OIC.
Final thing you need to do here is select the Permissions - what you want OIC to be able to do.
I check all the Jira boxes -
Create the OIC JIRA Connection
Now to OIC - Create the Jira Connection - Please note - the Scope entries are NOT optional here.
Create the Integration
The integration is app driven with a REST Trigger, configuration as follows -
Next step is to create the Issue -
Create Jira Issue/ticket
Mapping -
Next step is to add the Attachment -
Add Attachment to Jira Issue/ticket
I retrieve the file from an FTP server and then invoke the Jira adapter.
Adapter configuration is as follows -
Mapping is as follows - First I set the id -
then the file reference -
Note: you also need to set the following target field - value is "file"
Add Comment to Jira Issue/ticket
Same modus operandi - I won't go into the gory details -
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