#446 SOA Suite Cloud Service has been released

Check out the details here

#445 ICS Syncing Service Cloud Contacts with Sales Cloud Part 2

This time with address -

Here is the mapping -

Here is the request payload (without security)-

Payload available here

Validate in Sales Cloud

#444 - ICS Syncing Service Cloud Contacts with Sales Cloud Part 1

Integration (CreateContact)

Source Configuration

Target Configuration

Request Mapping

Response Mapping

Test Payload

Response

Here is the PartyId from Sales Cloud

Validate in Sales Cloud

Update Contact

Now to the update...

In this example I only allow for updating FirstName, but

I'm sure you can extrapolate from this.

Source Configuration

as above.

Target Configuration

Request Mapping

Response Mapping

as above.

Request Payload

Note: I use the PartyId value, returned from the create operation.

Validate in Sales Cloud

#443 PCS --> Process Documentation & Reporting

There are a plethora of reports available -

I am using the following sample process to illustrate -

Process Reporting 

We will go thru these, one by one.
But before that, let's look at the documentation functionality offered by PCS.

We have documentation at process and activity level.

Process Level Documentation -

General- 

Requirements -

Activity Level Documentation -

General documentation tab -

Business Properties -

Here one can add -

1. Links - to websites, docs etc.

As you can see, I added one pointing to JavaScript tutorials on W3C.

Issues -
track design time issues

Comments -
used for design time collaboration.

RACI Support - 

Now to the human tasks -

Much the same as for the Start activity, except for RACI support -

Now, let's generate some reports...

Detailed Business Process Report

Process Requirements Report

Issues and Comments Report

Data Objects Report

List of the data objects used in the process.

Details which activities use data objects and what they do with them (Read/Write etc.)

Process vs Data Report

A variation on the above -

Data vs Process Report

Service vs Process Report

Currently I am not leveraging any services in my sample process.

User Task Report

Process Image Report

RACI Report

#441 PCS --> Adding functionality to your Web Form (dynamic links)

As most you who are familiar with on-premise BPM know, web forms is one flavour of UI design time. In PCS it is the only one.

It is intuitive, easy to use and also quite powerful, although one needs a modicum of JavaScript knowledge.

Here is a simple example of adding a context sensitive link to Google Maps.
A big Gracias to my colleague Carlos C. for the example on which this post is based.

Here is my Form -

 














As you can see, it is my usual order form.

I have added a field of type "link" called CheckItOut.
This will give the user the opportunity to check out the customer's
address via Google Maps.

As you can see, it is invisible when the form is first rendered.
I only want it visible when a custStreetAddress has been entered.

Here is the rule -

I run and test -

I enter an order -

The CheckItOut link is now visible -














I click on it -